{"id":137,"date":"2025-10-05T06:59:01","date_gmt":"2025-10-05T06:59:01","guid":{"rendered":"https:\/\/ilgattorosso.com\/?page_id=137"},"modified":"2025-10-09T21:59:23","modified_gmt":"2025-10-09T21:59:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/ilgattorosso.com\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;about-us&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#efecd7&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; make_equal=&#8221;on&#8221; module_class=&#8221;vertical-center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; locked=&#8221;off&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/ilgattorosso.com\/wp-content\/uploads\/2025\/10\/mr_gatto_drink.png&#8221; title_text=&#8221;GattoRosso_ilustrations_0004s_0004_towel&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;120px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; align_last_edited=&#8221;on|tablet&#8221; sticky_enabled=&#8221;0&#8243; align_tablet=&#8221;center&#8221; alt=&#8221;Mr Gatto&#8221; align_phone=&#8221;center&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Poiret One|700||on|||||&#8221; text_text_color=&#8221;#f47d3a&#8221; text_font_size=&#8221;28px&#8221; text_letter_spacing=&#8221;4px&#8221; text_line_height=&#8221;1.3em&#8221; link_text_color=&#8221;#FFFFFF&#8221; header_font=&#8221;||||||||&#8221; header_text_color=&#8221;#89422e&#8221; header_font_size=&#8221;54px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; header_font_size_tablet=&#8221;54px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#afafaf&#8221;]<\/p>\n<h1><span>FAQ<\/span><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/ilgattorosso.com\/wp-content\/uploads\/2025\/10\/mr_gatto_spaghetti.png&#8221; title_text=&#8221;sun-lounger-cat&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;120px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; align=&#8221;right&#8221; align_last_edited=&#8221;on|tablet&#8221; sticky_enabled=&#8221;0&#8243; align_tablet=&#8221;center&#8221; alt=&#8221;Mr Gatto&#8221; align_phone=&#8221;center&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion closed_toggle_text_color=&#8221;#7e402c&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#ea7c45&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_level=&#8221;h6&#8243; toggle_font=&#8221;||||||||&#8221; toggle_font_size=&#8221;24px&#8221; closed_toggle_font=&#8221;||||||||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Where is Il Gatto Rosso located?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#7e402c&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#7e402c&#8221; sticky_enabled=&#8221;0&#8243;]Right in the heart of San Agustinillo, Oaxaca, between Mazunte and Zipolite. The hotel sits steps from the sand, with ocean views and that perfect balance of calm and color.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is Il Gatto Rosso adults-only?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#7e402c&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#7e402c&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Yes, darling. The hotel is a grown-ups-only escape for sun, sea, and slow mornings.<\/p>\n<p>But our restaurant welcomes everyone, even the little ones craving pizza<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How many rooms do you have?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#7e402c&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#7e402c&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]Just six. Small, stylish, and full of character, each room with its own personality and coastal charm.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I book a room?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#7e402c&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#7e402c&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]Easy. Hit the BOOK button or message us directly, we love helping guests find their perfect stay.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is your cancellation policy?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#7e402c&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#7e402c&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]Full refund if you cancel 21 days before arrival. Inside those 21 days, your stay is non-refundable, so plan smart and pack your swimsuit early.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you offer group bookings or buyouts?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#7e402c&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#7e402c&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]Yes! We adore private stays, retreats, and small weddings. Tell us what you dream of, and we\u2019ll make it happen, with good food and better vibes.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What time is check-in and check-out?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#7e402c&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#7e402c&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Check-in: 4 PM. Check-out: 1 PM.<\/p>\n<p>Running late or early? We\u2019ll do our best to flex if the room\u2019s available.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is there parking available?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#7e402c&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#7e402c&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243; title__hover_enabled=&#8221;off|desktop&#8221;]Yes, limited spots So please give us a heads-up if you\u2019re arriving by car.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you have a restaurant?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#7e402c&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#7e402c&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]Absolutely. Il Gatto Rosso (same name, different mood) is our laid-back restaurant and bar.<\/p>\n<p>Think wood-fired pizzas, fresh pastas, juicy burgers, crispy salads, and seaside cocktails. No breakfast yet, but plenty of flavor all day long.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do the rooms have air conditioning?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#7e402c&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#7e402c&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]No AC. We\u2019re all about ceiling fans, floor fans, and the ocean breeze whispering through your window. It\u2019s part of the charm.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you have Wi-Fi?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#7e402c&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#7e402c&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]Yes! Free and fast in the common areas, and it reaches the rooms too.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are pets allowed?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#7e402c&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#7e402c&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]Yes, we love furry travelers. There\u2019s a $50 USD cleaning fee per stay, worth it for wagging tails and happy humans.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQRight in the heart of San Agustinillo, Oaxaca, between Mazunte and Zipolite. The hotel sits steps from the sand, with ocean views and that perfect balance of calm and color.Yes, darling. The hotel is a grown-ups-only escape for sun, sea, and slow mornings. But our restaurant welcomes everyone, even the little ones craving pizzaJust six. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-137","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ilgattorosso.com\/es\/wp-json\/wp\/v2\/pages\/137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ilgattorosso.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ilgattorosso.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ilgattorosso.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ilgattorosso.com\/es\/wp-json\/wp\/v2\/comments?post=137"}],"version-history":[{"count":6,"href":"https:\/\/ilgattorosso.com\/es\/wp-json\/wp\/v2\/pages\/137\/revisions"}],"predecessor-version":[{"id":337,"href":"https:\/\/ilgattorosso.com\/es\/wp-json\/wp\/v2\/pages\/137\/revisions\/337"}],"wp:attachment":[{"href":"https:\/\/ilgattorosso.com\/es\/wp-json\/wp\/v2\/media?parent=137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}