Legal
Privacy notice
Data controller: El Tiburón Sayulita, S.A. de C.V.
Last updated: October 30, 2026
1. Identity and address of the data controller
El Tiburón Sayulita, S.A. de C.V., which operates the hotel Il Gatto Rosso (Frente a la Capilla s/n, San Agustinillo, Santa María Tonameca, Oaxaca, 70946, Mexico), is responsible for the processing of your personal data and for compliance with the obligations set out in Mexico's Federal Law on Protection of Personal Data Held by Private Parties.
2. Personal data we collect
To provide our services, we may collect the following personal data:
- Identification: full name, signature, official ID and date of birth.
- Contact: address, email address and phone number.
- Financial: credit or debit card details and tax ID (RFC, for invoicing).
- Data you share with us on this website: in the contact form, your name, email address, phone number (optional) and message; and, for the newsletter, your email address.
- Browsing data: IP address, browser type and pages visited, through cookies and similar technologies (see section 7).
3. Purposes of processing
Your personal data is used for the following purposes, which are necessary for the service you request:
- Managing and confirming your lodging reservation.
- Processing check-in and check-out.
- Processing payments, invoicing and charges related to your stay.
- Handling requests, complaints or special requirements, including the messages you send through the contact form.
Additionally, and only if you do not opt out, we use your information for the following secondary purposes, which are not necessary for the service but allow us to serve you better:
- Sending promotions, newsletters and special offers.
- Conducting satisfaction and service-quality surveys.
If you do not want your data used for these secondary purposes, you may say so through the contact listed in section 5, or at the time your consent is requested. You can also unsubscribe from our emails at any time by writing to that same address.
4. Data sharing and processing on our behalf
Your personal data may be shared with relevant authorities, banks or payment processors and online booking platforms, solely for the security, legal-compliance and payment-processing purposes described here.
In addition, to run the website and reservations, the hotel relies on providers that process data on its behalf: Cloudbeds, which operates the booking engine, and Axovia, which manages the website and the customer-service system (CRM).
We do not share or sell your personal data to third parties for purposes other than those stated in this notice.
5. Data-subject rights (Access, Rectification, Cancellation, Objection)
You have the right to know what personal data we hold about you and how we use it, and to request its correction or deletion, or to object to its use for specific purposes. To exercise any of these rights, send your request to ciao@ilgattorosso.com, including:
- Your full name and contact details.
- A document proving your identity.
- A clear description of the right you wish to exercise.
We will respond to your request within a maximum of 20 business days, as required by law.
6. Withdrawing consent
You may withdraw any consent you have given us for the processing of your personal data by writing to the email address listed in section 5. Please note that in some cases this may mean we can no longer provide you with the service requested.
7. Cookies and tracking technologies
Our website uses cookies and similar technologies to recognize you on future visits and offer you a personalized experience. You can disable cookies through your browser settings; this may affect some site functions.
8. Changes to this privacy notice
We reserve the right to update this privacy notice. Any changes will be published on this same page, along with the corresponding update date.
Guests
Word on the beach.
“A very pretty boutique hotel in the best location and, above all, very kind, helpful and respectful staff, always on hand for anything you might need. Highly recommended A+++”Javier · Couple trip, Jan 2026 · Translated from Spanish
“We had the time of our lives at Il Gatto Rosso… Being right on the beach makes such a difference… The six rooms are spacious and beautiful and you fall asleep to the sound of the ocean.”Charlotte · Google
“We loved Il Gatto Rosso, a little paradise in San Agustinillo. We arrived early and they let us do an early check…”Cinthia · Google · Translated from Spanish
“The warm, efficient service from the staff. The look of the hotel and the rooms. The location right in front of the beach, the wonderful bar and restaurant service…”Adela · Mexico · Translated from Spanish
“We felt right at home. Every member of the team takes care of things with charisma and a real vocation for their work…”Steven · Google · Translated from Spanish
“Very good service and the place is very pretty”Diego · Couple trip, Jan 2026 · Translated from Spanish
“A very pleasant hotel, good food and great service from the whole staff…”Ana Cristina · Google · Translated from Spanish
Newsletter
Postcards from the coast.
One email a month. Offers first, no spam, maybe a cat picture.
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